The Way to My Heart (Emotions and Copywriting Strategy)

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by Chris Owen on February 18, 2010 · 17 comments

Todays topic is an essential part of copywriting strategy.

How do you play on emotions with your copywriting?

The song that comes to my mind when I think of the best love song of all time is “Angel” by Sarah McLachlan. Now I know, the combination of her piano playing and unbelievable voice could make you want to slow dance with your significant other to a remix of  “There’s something in the Fridge” by Weird Al Yankovic. That’s not my point. The point is, that her copywriting ability is beyond most artists.

In the song “Angel” she pulls at your emotions, painting a picture of ecstasy in the midst of despair. You feel what she wants you to feel. This is the essence of good copywriting strategy. The same thinking that led to creating a song that my wife and I chose to dance to at our wedding, is what you want to do with the words in your copy.

When you write something, don’t give me a version from the Encyclopedia Britannica. I want to feel something when I read. Whether you make me laugh or tick me off, if my emotions are involved I will continue to read. I don’t want to be remembered for writing an encyclopedia, I want people to feel something when they hear the name Chris Owen. Feelings bring back memories, and memories stick for the long haul.

It is not always simple to keep someone hanging on every word, especially when you put out a lot of material. You can keep your readers involved though, just by playing to emotions in your copy. So here are some emotional tips for copywriting strategy.

  1. Add a little humor. My last post was titled “Get Your Tail Behind You”, and was about using a funded proposal marketing system instead of leading with your back end (your primary opportunity). It left me wide open to use a little humor in the copy, and got me a compliment by email from master copywriter David Garfinkel. A man I totally respect and the co-founder of the Copywriters Guild. Just find a theme and stick with it. Your readers will love it.
  2. Play on Fear. Sometimes fear based copy can get great results. For a promo brochure I worked on recently for a congressional campaign I used the headline, “Your Freedom Was Sold”. It stirs up feelings that are running deep in the minds of many Americans today. And the text throughout sticks with the fear based headline. Building on the emotion that made you want to read it to begin with.
  3. Go for their heart. Use something inspirational and uplifting. People like to feel good. Reading an inspirational story can take hold of their heart and brand you to their memory. A post I recently placed on this site, “Sometimes Motivation Sucks”, talks about my experience of being injured in Iraq and spending the next year and a half learning to walk again. In the end I wrote about running along side my 4 year old as he road his bike without training wheels for the first time.
  4. Yen and Yang. Write something enlightening. Tell a story or give advice that makes people say to themselves, “I never knew that”. I wrote an article about Beethoven recently, and when my wife finished reading it, those were her exact words. “I never knew that about Beethoven. “
  5. Teach Something. Always give your readers a lesson. Give them something they can take away and use. If you give your readers something they can go use right away, and keep using, they will remember you.

This type of copywriting strategy, in action, is the fastest way to build a brand. Branding yourself and your business is essential when marketing in a world this crowded. Everyone wants to be known. To stand out you have to be different and tug at peoples emotions.

If you are new to all of this, or if your personality leans strongly towards one specific emotion, stick with it. Later you may want to branch out, but maybe not if it becomes a part of your Brand. Who is Chris Owen? Is he a comedian? Will he enlighten me? Think this way about yourself when you begin to write. I like to hit several area’s depending on what I am writing.

The one thing you don’t want to do is mix emotions too much. When working with a client recently, to gain better conversions from his sales funnel, I noticed some extremes in emotion shifting. The landing page started with a video of a computer geek type guy talking about the system from his point of view. It was a nice stand alone to get some opt-ins. But once you moved on to the sales page, it was laid out to show you achieving rock star status. With enough graphics to set off a seizure in a prospect with epilepsy.

You can be extreme, but don’t be two extremes. It will turn people off quickly. I don’t want people to think Chris Owen is bi-polar, and you should feel the same way. Instability in the emotions your  prospects feel when going through your sales funnel, will lead to a lack of confidence in you as a leader. So you may get the leads, but you won’t get the sales.

Put this to work today. Go through your ads and sales pages. Tweak the emotional content to fit what you want your prospects to feel. I guarantee better conversions. Start thinking copywriting strategy, instead of just quality and value, and it will pay off.

Thanks for stopping by. Don’t forget to click that little “retweet” button at the top. And share this with your friends. It is only polite to share.

Chris Owen

P.S. I love comments. Tell me what you thought of this, or ask a follow up question. I respond to all comments and love to keep the conversation going.

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{ 13 comments… read them below or add one }

Josh Garcia February 18, 2010 at 12:27 pm

Hey Chris,

Very powerful post! What I mean by that it is an awesome post! I know I can learn a thing or two from you on copywriting. Copywriting is not a talent that you are just born with it. It is a skill that can be mastered.

Have a great day…
Josh

Reply

Chris Owen February 18, 2010 at 12:57 pm

Hey Josh,

I agree, it takes time patience and continuing to educate yourself to master any skill.

Reply

Tragena Owen February 18, 2010 at 7:30 pm

You’re playin on my emotions today…”Angel”. Sarah McLachlan is a great example. Copywriting strategy, like anything else of great value, becomes perfected with training/education and practice! A skillful writer has a tremendous amount of power! You have it! Keep teaching us…

Your biggest fan,
Tragena

Reply

Chris Owen February 18, 2010 at 7:47 pm

I thought “Angel” would get your attention. Did you notice I mentioned it was “our” song.

We can talk more on emotions later.

love you

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Derek Alvarez February 18, 2010 at 9:57 pm

Great post, Chris!

I’m definitely a comedian when I write and I don’t worry about offending people or any of that — I go straight for the emotional triggers.

This post let people get to know you really well and I have to say I like you more because you let me know you’re a military veteran, father, husband, Sara McLachlan fan…

You did a great job of being yourself while also teaching people something useful.

Reply

Chris Owen February 18, 2010 at 10:44 pm

Hey Derek,

Didn’t you recently write a blog about going on a date in a garbage truck? Definitely a comedian.

Hey thanks man, I didn’t even realize I told that much about myself in one post. That just about covered the “About Chris Owen” page, minus the drive in theater I set up.

Thanks for stopping by. You comments are uplifting. (like the emotion)

Reply

Wayne Vassell February 19, 2010 at 1:52 pm

Hey Chris,

I love that post! I like the way you put that together. It is funny because you were mentioning how hard it is to keep someone hanging on your every word, and I was looking forward to each line like it was a novel!

Great post my friend.

Reply

Chris Owen February 19, 2010 at 4:08 pm

Hey Wayne,

I am glad that you liked it. I am going to have to do a follow up. This post got big response in syndication.

Great video on your site today by the way. I am a fan of Jim Rohn. Did I spell that right?

Reply

Eric McMillan February 19, 2010 at 11:37 pm

Chris,
I think I know that guy you are talking about in this post. He is all over the place. There is definitely a way to talk to people. The post I did today talks about the same thing from a different angle. Understand what motivates the people and you can influence them to take action on most anything.

Great article,
Eric

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Chris Owen February 22, 2010 at 9:22 am

Hey Eric,
A lot of landing and sales page variations are running around. Most of the time it is two great pages with converting content, just not when placed together. Sometimes though, it is pretty amusing to see the extreme cases.

Reply

Luffie February 22, 2010 at 4:31 am

My laptop also has itunes. But the home computer is almost 7 years old. We think it runs so slowly b/c it has so much junk clogging up the hard drive. But it is possible it could have a virus that my parents don’t know about. If I put the CDs onto my laptop, could it get infected with a virus?

Reply

Chris Owen February 22, 2010 at 4:32 pm

Hey Luffie,

If a virus scan has not been done I would. If it is seven years old, it most likely has windows xp. You can click on the start tab, the run. Type in msconfig and go to the startup tab. You can remove all programs that do not have to start with the computer, such as Office apps and adobe. Don’t remove anything if you don’t know what it is.

Next click on the services tab. click the button that says “hide all Microsoft sevices”. Then remove everything you don’t need. Again, don’t remove anything if you don’t know what it is. You can uncheck office, adobe, cd burning, and any start-up apps like that. They will still work when you need them, and in my experience, there is no real speed benefit to having them run in the background.

After that you need to go to my computer and right click on c drive. Select defragment and let it run, (for a long, long time).

As for the CD, unless it is a writable CD that was made on the other computer, there is no way to transfer a virus with it. Your viruses most likely came from the internet.

If the CD’s you mean are all from Itunes you can put them on an external hard drive such as a thumb drive, and scan them before you load the music onto your laptop. I think though, that if you purchase music through itunes you can move the account to the laptop, and load them straight from itunes again.

If all else fails, go to http://www.stopzilla.com and run StopZilla. It will remove almost anything that would be slowing the computer down.

Thanks for stopping by.

Chris

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Jerome Ratliff February 23, 2010 at 6:55 pm

Good stuff you got here Chris. Copywriting is truly a special skill.

Given what you write and adding your own “twist” if you will, can separate you from the masses along with promoting what your business and style stands for.

Looking forward to future posts.

Catch you later,

Jerome Ratliff

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